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Frequently Asked Questions (FAQ)

How can I buy a KT-Express ticket?

You can purchase tickets for any of our routes directly through our website or by contacting our customer service team for assistance.

We accept payments via the Culqi payment gateway, which supports all major credit cards, digital wallets, and PayPal for your convenience.

You can modify or cancel your reservation by logging into your account and accessing the “My Reservations” section. For detailed information, please review our modification and cancellation policies or contact our customer service team for support.

Yes, on the Chivay to Puno or Puno to Chivay routes, a tourist ticket (BTC) is required. The costs are:

  • International tourists: S/. 70.00
  • South American tourists: S/. 40.00
  • National tourists: S/. 20.00

No, our services do not include accommodation on any of our routes.

Please head to the following designated locations for pick-up and drop-off:

  • Arequipa: Calle La Merced 202, Cercado Arequipa, Edificio Sudamérica
  • Chivay: Plaza de Armas
  • Puno: Plaza de Armas

Contact Us

If you can’t find the answer you’re looking for, feel free to reach out to our team:

Email: info@kt-express.com
Phone: +51 958797437

Ollantaytambo to Cusco

Service Includes:

  • Transportation and guidance throughout the trip.

Not Included:

  • Tourist Ticket for entry to the Colca Valley (BTC) and the visit to Cruz del Cóndor.

Ticket Prices (BTC):

  • International tourists: S/. 70.00
  • South American tourists: S/. 40.00
  • National tourists: S/. 20.00

Itinerary:

6:00 – 6:30 hrs:

  • Pickup at your specified location or hotel in the city center of Puno.

7:00 hrs:

  • Departure en route to the town of Chivay.
  • Stops along the way include:
    • Lagunillas
    • Patahuasi
    • Mirador de Patapampa

12:15 – 13:00 hrs:

  • Arrival at Chivay, where we will reach the terminal in the Plaza de Armas.

Cursco to Ollantaytambo

Service Includes:

  • Transportation and guidance throughout the trip.

Not Included:

  • Tourist Ticket for entry to the Colca Valley (BTC) and the visit to Cruz del Cóndor.

Ticket Prices (BTC):

  • International tourists: S/. 70.00
  • South American tourists: S/. 40.00
  • National tourists: S/. 20.00

Itinerary:

6:00 – 6:30 hrs:

  • Pickup at your specified location or hotel in the city center of Puno.

7:00 hrs:

  • Departure en route to the town of Chivay.
  • Stops along the way include:
    • Lagunillas
    • Patahuasi
    • Mirador de Patapampa

12:15 – 13:00 hrs:

  • Arrival at Chivay, where we will reach the terminal in the Plaza de Armas.

Chivay to Puno

OUR GUARANTEED SERVICES: Our departure is confirmed at 12:30, we will travel in small groups for a better enjoyment of our trip. Accompaniment by qualified and professional tour guides and modern, well-equipped transport.

We will make tourist stops on the route as the “viewpoint of patapampa”, located at 4900 masl, later we will make another stop in “patawasi” (pampa cañahuas) to taste a coca tea (not included), finally we will continue to “lagunillas”, viewpoint where we will have a panoramic view of the small lagoons that look like mirrors reflecting the sky. Finally, we will arrive to the city of Puno (plaza de Armas) between 17:00 – 17:30 approximately. 

Transfer to your hotel in the center of Puno.

Included:

  • Safe tourist transport
  • Bilingual guide during the trip (Spanish-English).

Not Included:

  • Colca Canyon Tourist Ticket (BTC): This is a compulsory ticket to enter the Colca Valley and visit the Cruz del Condor.
  • Food:  Meals and drinks are not included.
  • Accommodation: Accommodation is not included in the tour price

Ticket Prices (BTC):

  • International tourists: S/. 70.00 OR USD.19.00
  • South American tourists: S/. 40.00 OR USD.12.00
  • National tourists: S/. 20.00 OR USD.6.00

Buy your bus ticket from Chivay to Puno

ALL TOURISTS VISITING THE COLCA VALLEY MUST BUY THE TOURIST TICKET THAT ALLOWS THEM TO ENTER AND VISIT THE CRUZ DEL CÓNDOR.

Puno to Chivay

Service Includes:

  • Transportation and guidance throughout the trip.

Not Included:

  • Tourist Ticket for entry to the Colca Valley (BTC) and the visit to Cruz del Cóndor.

Ticket Prices (BTC):

  • International tourists: S/. 70.00
  • South American tourists: S/. 40.00
  • National tourists: S/. 20.00

Itinerary:

6:00 – 6:30 hrs:

  • Pickup at your specified location or hotel in the city center of Puno.

7:00 hrs:

  • Departure en route to the town of Chivay.
  • Stops along the way include:
    • Lagunillas
    • Patahuasi
    • Mirador de Patapampa

12:15 – 13:00 hrs:

  • Arrival at Chivay, where we will reach the terminal in the Plaza de Armas.
Ruta Arequipa - Chivay- Puno

Arequipa, Chivay to Puno

OUR GUARANTEED SERVICES: We start our tour with pick up from your hotel in Arequipa between 07:30 – 08:00 am. Accompaniment by qualified and professional tour guides and modern, well-equipped transport.

Stops along the way in pampa Cañahuas, Patawasi, Tojrapampa and viewpoint of patapampa located at 4900 masl to take pictures of our volcanoes, we arrive to Chivay and we suggest an option to have lunch, in the afternoon transfer to the thermal baths. Transfer back to your hotel.

The second day, pick up from your hotel and transfer to the viewpoint of “La Cruz del condor”, on the way back we will visit the villages of Maca, Yanque, Achoma, finally transfer to Chivay to continue our journey to Puno.

Included:

  • Safe tourist transport
  • Bilingual guide during the trip (Spanish-English).

Not Included:

  • Colca Canyon Tourist Ticket (BTC): This is a compulsory ticket to enter the Colca Valley and visit the Cruz del Condor.
  • Food:  Meals and drinks are not included.
  • Accommodation: Accommodation is not included in the tour price

Ticket Prices (BTC):

  • International tourists: S/. 70.00 OR USD.19.00
  • South American tourists: S/. 40.00 OR USD.12.00
  • National tourists: S/. 20.00 OR USD.6.00

Buy your bus ticket from Arequipa to Puno

ALL TOURISTS VISITING THE COLCA VALLEY MUST BUY THE TOURIST TICKET THAT ALLOWS THEM TO ENTER AND VISIT THE CRUZ DEL CÓNDOR.